Shipping policy
Shipping Policy
Last updated: 5/10/2026
At MOVA, we’re committed to getting your ordered gear to you safely, quickly, and with care. Please review our shipping details below.
Free Shipping Nationwide
We offer free shipping for all U.S. domestic orders
30-Day Risk-Free Trial
Try your MOVA product in real life — after workouts, on the road, and in your daily routine.
If it’s not right for you, return it within 30 days of delivery for a full refund.
No stress. No overthinking.
Order Processing
Orders are processed and shipped out within 2 - 3 business days.
Order Delivery
For U.S. domestic addresses, delivery typically takes 2–5 days, depending on destination.
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking number. Tracking updates may take 24–48 hours to reflect in the carrier’s system.
Incorrect or Incomplete Addresses
Please ensure your shipping information is correct.
Mova Athletic is not responsible for delays or lost shipments resulting from incorrect addresses provided at checkout.
If you notice an error, contact us immediately at sara@mova-athletic.com — we may be able to update the address before the order ships.
Lost, Stolen, or Damaged Packages
Once your package has been shipped, it is the responsibility of the carrier. If your order appears lost or arrives damaged:
- Contact the carrier directly to file a claim.
- Email us at sara@mova-athletic.com with your order number and photos (if applicable).
We’ll do our best to assist you and ensure a smooth resolution.
International Shipping
At this time, we only ship within the United States.
We look forward to expanding internationally in the near future.
Questions?
We’re here to help.
Contact us anytime at sara@mova-athletic.com